FROM THE UK
FROM THE UK
trucks, vans, boats and coaches.
SALES
40ft, 40 ftHC, Chilled, Open top and Flat-rack.
from UK
Import customs clearance and UK duty arranged Specialist
vehicle (especially classic cars) import Team
SERVICE FROM UK
TERMS AND CONDITIONS OF CARRIAGE
For vehicles a copy of the V5 must be provided for each vehicle, along with the make/model/chassis and engine number alongside a value.
For electric vehicles and hybrids we require notice in order to perform necessary legal requirements before shipping.
Please note if there are any issues with any of these requirements please let us know ASAP.
Once all is received we will put forward and if any additional information is required or any items need clarity we will inform you. Please note this is a crucial stage of the shipment and your quick co-ordination will be required. Please ensure that you minimise the risk of delays/problems by providing all information in a timely fashion as well as being available and checking communication with us. Any delays may cause the goods to incur charges and not be shipped on the planned vessel/and or dates. Any charges for this will be for your account.
Quotes are only valid at the time of quoting and are subject to change with or without notice.
Quotes are only valid for 30 days from the date of quoting,
(a) If shipping vehicles on RORO (Non- containerized), we will require 50% of the payment up front and the remaining 50% no later than 7 days after vessel’s departure.
(b) If shipping goods in a container, full payment will be required upfront unless agreed otherwise. Payment for container will need to have been received in full before vessel’s departure.
Interest will be charged at £15 per day for any late payments. If payment is not made before the vessel arrives, we reserve the right to sell/dispose of the goods to recover our costs. Fastlane shall be entitled, on at least 28 days notice in writing to the customer, to sell or dispose of or deal with such goods or documents as agent for, and at the expense of, the customer and apply the proceeds in or towards the payment of such sums.
Fastlane shall, upon accounting to the customer for any balance remaining after payment of any sum due to the company, and for the cost of sale and/or disposal and/or dealing, be discharged of any liability whatsoever in respect of the Goods or documents.
Fastlane organise UK custom clearance, booking & reservation of vessel space, and safe keeping of vehicle & its documentation until boarding.
Rates are subject to change due to factors out of our control e,g, fluctuations in exchange rates, cargo measurements, sudden increase in price from supplier/contractors, etc. We reserve the right to pass these costs to you in order to fulfil your shipment.
Goods are only shipped port to port and Fastlane do not arrange on-carriage unless specifically requested in writing/e-mail. On-carriage will be subject to additional charges agreed at the time of booking the shipment. All our costs exclude destination customs clearance and port charges payable at destination.
Loading, Shipping and Arrival Restrictions
Standard loading at premises is for 3 hours (20ft and 40ft) unless more time is specifically requested rate to be agreed at time of booking. However if loading on the floor is required only 1 hour is given unless additional time is agreed. We can also offer a drop and collect service up to but not limited to 2 weeks. Please note these rates are variable so it is advised to check with Fastlane for the costs of these services.
Restricted Goods requiring pre-authorization before acceptance but is not limited to:
Scrap cargo
Tyres
Any hazardous goods (these includes cars in containers which need to have batteries disconnected and fuel completely drained)
Any used electrical goods must be tested and in certified as being in working condition. (New goods must have invoice/receipt)
For electric vehicles and hybrids we require notice in order to perform necessary legal requirements before shipping.
Car Parts: Please note that car parts are only accepted on the basis that they are clean and have been drained of any oil. Please note that should there be leakage found before/after/during shipping, it is then likely that the floor of the container will to be replaced at very considerable cost to yourself, as all charges will be for your account.
We also advise that you check at destination regarding any specific cargo requirements or restrictions e.g. pre-shipment inspections, ECTN requirement, PAT testing etc.
All cancellation must be made by 12pm, one working day before loading date. Any jobs cancelled after this deadline will be subject to cancellation charges.Different cancellation deadline my apply for different shipping methods so best to give as much notice as possible to avoid any cancellation charges. For Loading/deliveries taking place on a Monday, cancellations must be put to us in writing by 11:59 am Friday, or charges will apply.
Cancellations made after the work has commenced will incur a 25% cancellation fee. the remaining amount of any deposits paid shall be refunded within 14 days or held as credit for future bookings.
If you decide to cancel your service after it has commenced, you will be responsible for the costs incurred up to the point of cancellation. This includes labor costs for any work performed by our staff and administrative expenses directly related to the service.
Labor costs will be calculated based on the actual hours worked and the tasks performed. A detailed breakdown of these costs will be provided upon cancellation.
All cancellations made after cargo has been received with be charged at 20 -25% of deposit received.
Please note that 14 day cooling off period DOES NOT apply when entering into a shipping contract. Therefore, any cancellation will be viewed as breach of contract. As such, we will seek to recover any costs we may incur as a result of your cancellation.Typically this will be usually 20% of the deposit received.
Collection of Goods/Containers
We will always attempt to meet collection deadlines however. The following factors need to be considered.
1. We act as agents only when it comes to collection. This is because we don’t own or run any trucks for collection. As such, we cannot be held responsible for any losses that arise due to drivers turning up late for collection, or have to reschedule collection date.
2. It is your responsibility to ensure the loading address has suitable access for the trucks to be able to collect your goods. Should the trucks have to abandon the job due to lack of space etc, all costs incurred due to this cancellation will be passed on to you. Please note this applied for LCL shipments and dropping of containers. If you are unsure of space needed please contact us and we can advise.
3. All collection times are estimated as we cannot guarantee an exact time due to factors out of our control e.g. weather conditions, road traffic etc.
4. For trucks being delivered on the floor, we only provide morning (8am to 12pm) and afternoon slots (1pm to 6pm). We cannot guarantee an exact time and deliveries will have to fall within the morning or afternoon slots. We can arrange for these to be at specific times and this does carry an additional surcharge.
Please note container drop off/collection service is only available on request. Please enquire with one of our staff members who will be able to quote you for this service.
5. Loading time allocated is standard 3 hours for normal haulage and 1 hour for sidelifter (on the ground). Prior arrangement can be made for longer loading time. However, please note that charges will apply for any exceeded loading time after the agreed duration. This can range from £50 per hour to £150 per hour depending on the shipping line and loading type. We therefore strongly advise that you stay within allocated time or ring us to make arrangements for extra time if needed.
Loading is also done on Weekdays only as standard. However, you can request Saturday AM loading if available but will come at an additional cost depending on the shipping line.
6. Please note for all shipments we will simply be bringing a driver and all loading/lifting will need to be done by yourselves/designated loading team (unless previously agreed). Please ensure you have the correct strapping/lifting equipment for all goods to be packed safely and at no risk to yourself. For LCL we can provide a tail lift on-site and palleting/wrapping at one of the warehouses if required however all must be confirmed beforehand. For containers there will be no additional support.
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